Frontier Background Checks LLC operates as a Consumer Reporting Agency (CRA) as defined under the Fair Credit Reporting Act (FCRA), 15 U.S.C. § 1681a(f). As a CRA, we are subject to strict legal requirements governing how we collect, use, and distribute consumer information.

Our role is to compile and provide consumer reports to authorized employers for lawful employment screening purposes. We do not make hiring decisions — those decisions rest solely with the requesting employer. Our reports are a tool to assist employers in making informed, legally compliant hiring decisions.

• We verify that every employer requesting a report has a permissible purpose under 15 U.S.C. § 1681b before releasing any consumer report
• We require employers to certify their permissible purpose in writing with every request submission
• We do not provide reports for impermissible purposes including marketing, personal curiosity, or unauthorized investigations

• We require employers to certify that applicants have received a standalone FCRA disclosure before any report is requested
• We require written authorization from the applicant before initiating any background check
• Applicant authorization is collected through our secure, certified screening platform — not through our website directly

• We follow reasonable procedures as required by 15 U.S.C. § 1681e(b) to assure maximum possible accuracy of all consumer reports
• We use certified data sources and cross-reference information to minimize errors
• We clearly note the source and date of all information included in reports

• We provide employers with this Summary of Consumer Rights to distribute to applicants as required before any adverse action
• We educate clients on their obligation to follow pre-adverse and adverse action procedures under 15 U.S.C. § 1681b(b)(3)

• We investigate all consumer disputes within 30 days as required by 15 U.S.C. § 1681i
• We forward all relevant dispute information to the original data source for reinvestigation
• We correct or delete information found to be inaccurate or unverifiable
• We provide written results of all investigations to the disputing consumer

• We do not report adverse information older than 7 years (or 10 years for bankruptcy) as required by 15 U.S.C. § 1681c
• We do not report records that have been sealed, expunged, or legally set aside where prohibited by law
• We retain consumer report data only as long as required by law and our data retention policy

Frontier Background Checks LLC operates in compliance with the following federal and state laws:

While Frontier Background Checks LLC is fully FCRA compliant as a CRA, employers using our services also have their own compliance obligations. By using our services, employers agree to:

• Provide applicants with a standalone FCRA disclosure before obtaining a report
• Obtain written authorization from the applicant before requesting a report
• Use reports only for the certified permissible purpose
• Follow pre-adverse and adverse action notice requirements before making employment decisions based on a report
• Comply with all applicable federal, state, and local laws including ban-the-box ordinances where applicable
• Maintain required records of disclosures, authorizations, and adverse action notices
• Properly and securely dispose of consumer report information when no longer needed

If you have questions about our compliance practices, believe we have violated your rights under the FCRA, or wish to file a complaint, contact us directly or reach out to the appropriate regulatory body.