DISPUTE SUBMISSION FORM
Frontier Background Checks
Effective Date: Jan. 26th, 2026
Last Updated: Jan. 26th, 2026
Frontier Background Checks is committed to ensuring the accuracy of the information contained in consumer reports. If you believe that information in your background report is inaccurate, incomplete, or should not be reported, you have the right to submit a dispute.
This page explains how to submit a dispute and what to expect during the reinvestigation process.
Your Right to Dispute
Under the Fair Credit Reporting Act (FCRA), you have the right to dispute information in your consumer report that you believe is inaccurate or incomplete.
Upon receipt of a proper dispute request, Frontier Background Checks will:
- Conduct a reasonable reinvestigation
- Review all relevant information you provide
- Verify the accuracy of disputed information
- Correct or delete information that cannot be verified
Reinvestigations are generally completed within 30 days of receiving your dispute, unless additional time is permitted by law.
How to Submit a Dispute
Disputes must be submitted in writing. You may submit your dispute by mail or email using the information below.
Submit by Email:
Frontierbackgroundchecks@gmail.com
Required Information
To process your dispute, please include:
- Full Legal Name
- Current Address
- Date of Birth
- Phone Number
- Email Address
- A clear description of the specific information you are disputing
- An explanation of why you believe the information is inaccurate or incomplete
- Copies of any supporting documentation (court records, dismissal orders, payment receipts, etc.)
Failure to provide sufficient identifying information may delay processing of your dispute.
Identity Verification
For your protection, Frontier Background Checks may require reasonable verification of your identity before processing a dispute request.
We may request:
- A copy of a government-issued photo ID
- Proof of current address
Reinvestigation Process
Once your dispute is received:
- We will review the disputed information.
- We will contact the original source of the information, when applicable.
- We will evaluate all documentation provided.
- We will complete the reinvestigation within the time required by law.
If the disputed information cannot be verified, it will be corrected or removed from your report.
You will receive written notification of the outcome of the reinvestigation.
Frivolous or Irrelevant Disputes
Frontier Background Checks may decline to investigate disputes that are deemed frivolous or irrelevant under the FCRA. If this occurs, we will notify you in writing and explain the reason.
No Fee for Disputes
There is no charge to submit a dispute.
Contact Information
If you have questions regarding the dispute process, contact:
Frontier Background Checks
Frontierbackgroundchecks@gmail.com
(307) 257-5616