Frontier Background Checks LLC (“Frontier,” “we,” “us,” or “our”) is a consumer reporting agency (CRA) operating under the Fair Credit Reporting Act (FCRA), 15 U.S.C. § 1681 et seq. We provide employment background screening services to employers and organizations throughout Wyoming and surrounding states.

This Privacy Policy applies to all personal information we collect from employers (our clients), applicants (individuals subject to background checks), and visitors to our website at frontierbackgroundchecks.com.

• Company name, address, and contact information
• Name, title, phone, and email of the primary contact
• Billing and payment information
• Position descriptions and screening requirements
• Internal reference numbers and hiring records

• Full legal name and any aliases or former names
• Current and previous addresses
• Date of birth and Social Security number (collected securely by our screening partner)
• Phone number and email address
• Driver’s license number and state (if applicable)
• Employment and education history
• Government-issued photo ID (for identity verification in disputes)
• Electronic signature and date of authorization

• IP address and browser type when visiting our website
• Pages visited and time spent on our site
• Referring website URLs

We use personal information only for the following purposes:

• Conducting background checks — to process and fulfill screening requests on behalf of authorized employers
• Identity verification — to confirm that individuals are who they claim to be
• Dispute investigation — to reinvestigate disputed information as required by the FCRA
• Compliance — to meet our legal obligations under the FCRA and applicable state laws
• Communication — to respond to inquiries, send reports, and notify parties of results or disputes
• Billing — to process payments from employer clients
• Site improvement — to analyze website traffic and improve our services

We share personal information only in the following limited circumstances:

• With our screening partner — sensitive data (SSN, DOB) is handled by our certified screening platform under strict data protection agreements
• With the requesting employer — completed background check reports are provided only to the employer who requested them with your authorization
• With data sources — limited identifying information may be shared with courts, government agencies, or other data sources to conduct the check
• As required by law — we may disclose information to comply with legal obligations, court orders, or law enforcement requests
• With your consent — we may share information in other ways with your explicit written consent

We take the security of your personal information seriously and implement appropriate technical and organizational measures including:

• HTTPS encryption on all pages of our website
• Sensitive data (SSN, DOB) is never stored on our WordPress site — it is collected and stored by our SOC 2 certified screening partner
• Access to personal information is limited to authorized personnel only
• Identity documents submitted for disputes are deleted after the dispute is resolved
• Regular review of our data handling practices

Despite these measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry-standard practices.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations:

• Background check reports — retained for a minimum of 5 years as required by the FCRA and applicable state laws
• Employer records — retained for the duration of the business relationship plus 5 years
• Dispute records — retained for 7 years from the date of resolution
• Identity documents — deleted within 30 days of dispute resolution
• Website analytics — retained for up to 2 years

As a consumer subject to a background check, you have rights under the FCRA and applicable state laws, including the right to:

• Request access to information in your file
• Dispute inaccurate or incomplete information
• Add a statement of dispute to your file
• Know when a report was used to take adverse action against you
• Request deletion of information that cannot be verified

To exercise any of these rights, contact us using the information below or submit a dispute through our Dispute Submission Form.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.