PRIVACY POLICY

Effective Date: Jan. 26th, 2026
Last Updated: Jan. 26th, 2026


1. Introduction

Frontier Background Checks (“Company,” “we,” “us,” or “our”) is committed to safeguarding the privacy and security of personal information entrusted to us. We provide background screening services to employers, landlords, and other permissible users and operate in compliance with the Fair Credit Reporting Act (“FCRA”) and other applicable federal and state laws.

This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our services and website.


2. Scope of Policy

This Privacy Policy applies to:

  • Consumers whose information is processed in connection with background screening services
  • Clients who engage our services
  • Visitors to our website

This Policy does not apply to third-party websites or services not controlled by the Company.


3. Categories of Information We Collect

We may collect the following categories of personal information:

A. Identifying Information

  • Full name
  • Email address
  • Telephone number
  • Current and prior addresses

B. Employment Information

  • Current and previous employer names
  • Employment history details
  • Position/title information

C. Credit Information (When Applicable and Authorized)

  • Credit header data
  • Credit-related public records
  • Other credit information obtained in compliance with FCRA and with proper authorization

D. Website Usage Information

  • IP address
  • Browser type
  • Device information
  • Cookies and analytics data

We do not collect Social Security numbers as part of our standard information collection practices.


4. How We Collect Information

We collect personal information:

  • Directly from consumers (via forms, authorizations, or communications)
  • From clients who have obtained proper written authorization
  • From public records
  • From consumer reporting agencies or lawful data sources
  • Through website interactions

All background screening information is obtained only for permissible purposes as defined by law.


5. Purpose of Processing

We process personal information solely for lawful business purposes, including:

  • Conducting background screening services
  • Verifying identity and employment history
  • Preparing consumer reports for authorized clients
  • Complying with federal and state laws
  • Responding to consumer disputes and reinvestigations
  • Maintaining internal records and compliance documentation

We do not sell personal information.


6. Disclosure of Information

We may disclose personal information to:

  • Employers, landlords, or other entities with a permissible purpose and proper authorization
  • Courts, government agencies, or public record repositories
  • Consumer reporting agencies
  • Service providers performing services on our behalf (subject to confidentiality obligations)
  • Legal authorities when required by law

We do not disclose personal information for marketing purposes.


7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. Safeguards may include:

  • Secure hosting environments
  • Encrypted data transmission
  • Access controls and authentication protocols
  • Limited data access on a need-to-know basis
  • Secure document retention procedures

No system can guarantee absolute security; however, we take commercially reasonable measures to protect the information in our custody.


8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill contractual and business obligations
  • Comply with FCRA and other legal requirements
  • Resolve disputes
  • Enforce agreements

After the retention period expires, information is securely deleted or destroyed.


9. Consumer Rights Under FCRA

As a consumer reporting agency, we comply with the Fair Credit Reporting Act.

Consumers have the right to:

  • Request a copy of their consumer report
  • Dispute inaccurate or incomplete information
  • Receive notice of adverse action
  • Request reinvestigation of disputed information

To submit a request or dispute, contact:

Frontier Background Checks
Frontierbackgroundchecks@gmail.com
(307) 622-6431

We will respond in accordance with applicable legal requirements.


10. Data Breach Notification

In the event of a data security incident involving personal information, we will provide notice as required by applicable state and federal law.


11. Children’s Information

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.


12. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.


13. Contact Information

For questions regarding this Privacy Policy or our privacy practices:

Frontier Background Checks
Frontierbackgroundchecks@gmail.com
(307) 257-5616


Business Hours: Monday–Thursday, 6:00–9:00 PM | Saturday, 9:00 AM–1:00 PM (Mountain Time)
Other times available by appointment. Most applications are accepted via email.